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Service: travel and save money app for iPhone and iPad


4.2 ( 3632 ratings )
Utilities Productivity Travel
Developer: Service Technologies Inc
Free
Current version: 3.0, last update: 6 years ago
First release : 16 Dec 2015
App size: 43.77 Mb

Service monitors for hotel price drops and flight delays as you travel. Then — even after you’ve already booked a hotel or flight — we get you automatic refunds when prices drop or a voucher or miles when delays happen. It’s like magic, except it’s real. Never overpay for travel again. Set it up once and forget about it.

HOTELS
- Book a hotel room on any website and we’ll automatically track the rate
- If the rate drops, we’ll automatically rebook you at the lower rate
- You get the best price - even if that price shows up after you book!

FLIGHTS
- Book a flight on any website
- We’ll automatically track it - if it’s delayed or cancelled, we’ll file a claim with the airline to get you compensation (likely a voucher or miles)
- On first connection, we’ll find any delayed/cancelled flights you’ve taken in the last year, and file claim(s)
- Flight disruptions suck, but getting miles and vouchers back doesn’t!

On average, we save a frequent traveler over $300/year!

Meet your new best friend when you travel.

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*2016 People’s Voice Webby Award Winner, Mobile Sites & Apps: Service and Utilities*

"An app that youre going to love. It does your complaining for you." - The Today Show

"Service did it. The whole thing took about half an hour. Oh, happy day!" - CNET

"Continue your travels. Call a family member. Go have a fantastic meal. Meanwhile Service is hard at work for you, solving your issue." - TravelPulse
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Service on the web: https://getservice.com/
Follow us on Twitter: https://twitter.com/service
Like us on Facebook: https://www.facebook.com/service

Have a question? Contact us at [email protected]

Pros and cons of Service: travel and save money app for iPhone and iPad

Service: travel and save money app good for

This app is amazing. I couldnt get any customer service from Krispy Kreme after my husband got us a Valentines treat of creme filled donuts that were empty!! I sent a note on this app and they started helping right away. They also had a hard time getting an answer, but when they did, holy cow. A dozen of our donuts were empty and they have sent me coupons for 6 dozens free!!! 6!!!! They always updated their progress.I was really angry at Krispy Kreme but I guess Ill have to go back now :) If you have any issues with customer service anywhere, try this app for free. #custserv
I struggled for 5 months to no avail my own with a repair issue. Service stuck with it and within three weeks exceed all my expectations having had Whirlpool completely refund all my out of pocket expenses and the cost of the failed appliance. I could not be more impressed with the professionalism and the simplicity of this value added service. If you desire a fair and non punitive outcome, this is your app. Highly recommended.
Service is amazing! Have used it a few times now - was a super simple process, provided some basic info about what was wrong and what resolution I wanted and they handled the rest! Even persistently followed up with one company that seemingly didnt want to reply to email. Cant recommend them enough!
Thank you venture capitalists for funding this company so that I dont have to call 1800 numbers. Jokes aside, Its an incredible service
Couldnt be happier with my first expereince. Needed to resolve a express shipping issue with Walmart Canada, and the good folks at Service took it on. Not sure how long this service will be free - but take advantage of it while it is!
I dont typically review apps, but this one is impressive. I had an item to return and I had no time to follow up with the companies. The service agent was so helpful and persistent with my case. After getting the run around by these companies, I received my item. I am very grateful to this app and my Agent!

Some bad moments

Cannot create account because App keeps crashing on iPhone 6s. Web version works fine.
The service is awesome, and the people are great. But the app is horrible. You cant scroll down to see messages because the keyboard is in the way. Poorly optimized.
I installed, I posted, and waited and waited and waited. No response. I dont understand how some reviewers had such great experience and I couldnt wake them up at all and got no service whatsoever!
This is a complete waste of time. Spent over 3 weeks for Service to "negotiate" a worse outcome than I already had. They then decided that the case was resolved on their own without my consent. Id give this 0 stars if it was an option.
I agree with the first reviewer. I would give this app zero stars if it was possible. The experience started out well. It seemed that they were working on behalf. Then they must have decided the issue was "resolved" because all of my follow up questions/ requests were ignored. Dont bother, this app is a waste of time. Youre better off taking care of the issue yourself.
App launches on iPhone 6s Plus running OS 9.3.3, but will not create an account. Sign in with Facebook? Good. Create an account? No, must fill in phone number. Fill in phone number? Okay, create account? CRASH! Im not sure if this app will do anything but steal your FB login information at this time. If you want service from Service, you must have an account. To have an account, you must... go back to step 1. Ugh.